If you are unable to attend your pre-booked class for any reason, cancellations must be made via the online booking system 12 hours before the scheduled start time of class. Class cancellations cannot be accepted via phone or email. If you don’t cancel your booking online, but don’t attend your booking for any reason (ie. you don’t show for class), refunds and transfers will not be given.
If you are unwell
If you are unwell, please cancel your class via the online booking system at least 12 hours in advance where possible. If you are unable to cancel via the online system 12 hours in advance, please contact me via text message to 0427 131 701
as soon as you become aware of your inability to attend your scheduled class. In cases where sickness or unavoidable circumstances mean you are unable to attend your scheduled class (and were unable to cancel 12 hours in advance) a refund may be arranged if it is agreed the circumstances were unavoidable. At least 2 hours notice must be given via text message to 0427 131 701
for this to apply.